Shipping policy

Shipping Policy

Effective Date: July 2026

Processing Time

Orders are dispatched within 24–48 hours of being placed (excluding weekends and statutory holidays).

Shipping Area

We currently ship to addresses within Canada only. We hope to expand shipping internationally in the future — check back for updates.

Shipping Cost & Carriers

Shipping is free on all orders within Canada. We ship using reputable carriers, including Canada Post and UPS, depending on your location and what provides the most reliable delivery.

Delivery Timeframes

Delivery times vary by location and carrier, and are estimated once your order ships. You will receive a shipping confirmation email with tracking information as soon as your order is dispatched.

Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can follow your package's progress.

Shipping Delays

While we do our best to ensure timely delivery, FrshFuel is not responsible for delays caused by the carrier, weather, customs, or other circumstances outside our control.

Questions

For any shipping questions, contact us at support@frshfuel.com.